Privacy Policy

What we collect

• Account data — email, display name, password hash, and session tokens for your CounterSpeech login.
• X account identity — if you connect X, we store the verified X user id, current @username, display name, and the time you connected. That identity is used only to know which X account you use. Connecting is optional. We do not store your X password, and we do not store X access tokens or refresh tokens.
• Drafts and edits — AI draft text for your daily queue, edits you make, skip/done status, and optional draft problem reports.
• Edited published replies and Quote comments — only if you agree in the app, and only when you change a reply or Quote Post suggestion and then publish it yourself on X. We store your CounterSpeech user id, the source post, the argument, the suggestion, the final text, the published post id, the model, the prompt version, the category, and the time. Authorized administrators can review those saved edits in a private tool. Other users cannot. Unchanged replies and quote comments, abandoned drafts, and failed publications are not stored this way. We do not train a model from these examples unless we tell you that training has started.
• App opens — when you open the signed-in app, we record your account id and the calendar date once that day. This counts active users. It is not your location.
• Voice style (Voice DNA) — communication-style traits learned from public posts and style samples. Style only; not ideology or protected traits as knowledge.
• Device / support signals — limited technical data needed for security and troubleshooting (for example app version or error context you send).
• Notifications (optional) — if you allow notifications on a phone, we may collect an Expo push token and a device identifier so we can send CounterSpeech app notifications (for example when a queue is ready or access is approved). You can deny the permission. We do not sell this data. Invalid or unused tokens are revoked. Native push delivery stays idle until store credentials and a device token exist; denying notifications does not block using the app.

How we use data

• Generate suggested drafts for you to review
• Personalize writing style after you approve style updates
• Operate access, support, and security
• Send optional app notifications using an Expo push token and device identifier, only if you allowed notifications
• Improve draft quality using reports and aggregate signals. If you agreed, we may also keep edited published replies so a later model can learn from the difference between the suggestion and what you published.
• Enforce Community Guidelines and pause or disable accounts for misuse

What we do not do

• We do not collect or store your X password
• We do not store X access tokens or refresh tokens
• We do not post to X on your behalf
• We do not log full AI prompt bodies by default in production
• We do not sell personal data

Your choices

You can edit or skip drafts, report a problem with a draft in the app, and deny notification permission. Edited published replies and Quote comments are saved only after you agree in the app. You can withdraw that agreement in Settings, which stops future collection. Email [email protected] with the subject “Delete my edited replies” to delete those examples. There is no automatic expiration. To delete your CounterSpeech account, use the section below. You remain responsible for anything you publish on X.

Delete your account

You can delete your CounterSpeech account at any time from Settings in the app. Open Settings, tap Delete Account, and confirm. Deletion is permanent and does not require emailing us.

If you cannot use the app, email [email protected]. Include the email address on the CounterSpeech account, and write that you want the account deleted. Use the subject line “Delete my CounterSpeech account”.

We delete or anonymize CounterSpeech account data (login details we store, the verified X identity stored with us, queue drafts and edits, edited published replies, draft reports, session data, unfinished X connection attempts, and notification tokens) unless retention is legally or security required. We will not merely freeze the account. This does not delete posts you already published on X.

How long we keep data

Edited published replies are kept until you delete them, you ask us to delete them, or deletion is legally required. They are not deleted after 90 days. Other account data is kept while your account is open and removed when the account is deleted, unless a law or a security need requires a longer hold.

Contact

Privacy questions and data requests: [email protected]

Related: Terms · Community Guidelines · Support · Child Safety Standards

This policy describes CounterSpeech. We may update it as the product evolves; material changes will be reflected on this page with an updated date.